Grievance Reporting Mechanism for NAP Nigeria
Stakeholder Response and Grievance Redress Mechanism (SRM) for the project “strengthening the capacity to advance the National Adaptation Planning process in Nigeria”.
“Strengthening the capacity to advance the National Adaptation Planning process in Nigeria” project aims to be stakeholder responsive and relevant. For any perceived concerns and negative impacts caused by the project to the stakeholders, the project team, government, the UNEP, and the donor are willing to hear and address them in impartial and transparent manner.
UNEP SRM webpage provides further details on the SRM eligibility and related process Eligible cases are:
• currently proposed or implemented UNEP project
• demonstrated the impacts by the UNEP-implemented project activity.
Concerns regarding the project can be ideally expressed to the project team or the government partner for speedy and informed assessment of the context and the issues. However, such issues can be also raised with UNEP and as deemed necessary, the donor. Request for anonymity of the complainers is respected if requested.
Compliance and grievance contact information:
At the project level
UNEP Project Management Unit Focal:
At the Government level
Nigeria Government Focal:
DCC, Federal Ministry of Environment
Address: Plot 444, Aguyi-Ironsi Street,
Green Building, Maitama, Abuja, Nigeria
At the UNEP level:
Complaints can be sent to the UNEP’s Independent Office for Stakeholder Safeguard-related Response (IOSSR) directly by completing the UNEP Online Project Concern which is available both in online and PDF format. The Form is available in English, Arabic, Chinese, French, Russian or Spanish.) However, submission in local languages is welcome.
Other means of communication include firstname.lastname@example.org mailing address and a call.
Independent Office for Stakeholder Safeguard-related Response (IOSSR) &
Director of Corporate Service Division
P.O. Box 30552, 00100
Tel: +254 709 023 421 / +254 207 626 711
At the donor, GCF level:
Complaints can be submitted to the GCF Independent Redress Mechanism by filling out the complaints from or via email, message or sending a voice recording note sent to:
Independent Redress Mechanism
Green Climate Fund
Songdo Business District
Tel No. +82 10-4296-1337/ +82 32-458-6186
Yeonsu-gu Incheon 22004
Republic of Korea